Shipping policy

At Rawayat, we are committed to delivering your orders quickly and securely. Please read our Shipping Policy before placing an order.

1. Free Shipping

We are pleased to offer FREE Shipping on all orders within our supported shipping locations.

There are no additional shipping charges at checkout unless otherwise stated.

Buy 1 Get 1 Free Offer Terms & Conditions

  • Select Quantity of 2: To qualify for the "Buy 1 Get 1 Free" offer, you must select a quantity of 2 items in your cart. If a quantity of 1 is selected, only 1 item will be fulfilled.

  • Limit One Per Order: This offer is limited to one use per customer per order. To take advantage of the offer again, a separate order must be placed.

2. Order Processing

All orders are processed after successful order confirmation.

Estimated delivery times begin once your order has been confirmed.

3. Delivery Time

Estimated delivery times are:

  • United Arab Emirates (UAE): 1–2 Business Days

Delivery times are estimates only and may vary due to public holidays, weather conditions, courier delays, or other unforeseen circumstances.

4. Order Confirmation

For security purposes, some orders may require confirmation before dispatch.

If we are unable to verify your order after multiple attempts, your order may be cancelled.

Please ensure that the phone number provided during checkout is correct and reachable.

5. Delivery Address

Customers are responsible for providing a complete and accurate delivery address.

Rawayat is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

6. Delivery Delays

While we make every effort to deliver your order within the estimated delivery time, delays may occasionally occur due to:

  • Public holidays
  • Weather conditions
  • Courier service delays
  • High order volumes
  • Other unforeseen circumstances beyond our control

We appreciate your patience and understanding.

7. Failed Delivery

If a confirmed order is refused by the customer or delivery cannot be completed due to the customer's unavailability or incorrect delivery information, the order may be cancelled.

8. Shipping Coverage

We currently offer FREE Shipping to:

  • United Arab Emirates (UAE)

We may expand our shipping destinations in the future.

9. Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team.

Email: info@rawayat.store